![]() ![]() Bots that communicate with each other will utilize internet based services such as- instant messaging, interfaces like TwitterBots or through Internet Relay Chat (IRC). However, a vast number of social media bots are malignant bots that are disguised as human users. These bots are straightway distinguished as it is and individuals who interact with them realize that they are bots. Some bots for social media offer useful assistance, for example, weather updates and sports scores. Tasks run via automated innovation are mostly simple, straightforward, and performed at a higher rate as compared with human Internet activity.” How Do Bots Work On Social Media? These programs utilize AI, big data analytics, and other projects or data sets to mimic legitimate users posting content.”Īlso, Imperva, a leading cyber safety organization, gives a more compact and balanced definition of social media bot, stating: “A web bot is a software app that runs automated tasks over the internet. The US Government’s Office of Cyber and Infrastructure Analysis (OCIA) defines the meaning of social media bots as: “Programs that differ in size depending upon their capacity, function, ability, and design and can be utilized on social media platforms to carry out various valuable as well as malicious tasks while stimulating human behavior. The below image depicts how people utilize chatbots in their day to day activity. ![]() These chatbots are the future and many have built bots on top of Messenger, Telegram and Slack. ![]() The idea is that these chatbots will eventually be a way for us to easily find anything that we’re looking for, without having to do a Web search or open up multiple apps. Most of the time they’re powered by artificial intelligence but sometimes they’re also paired with humans to help with more difficult questions or tasks. These chatbots are designed to provide us information through a natural and conversational tone. After the IoT, many companies are adopting or looking forward to bot development. Rise of bot development indicates that the brands want to adopt these new technologies. And it’s not just this, but these companies are adopting chatbots to build a brand reputation and customer engagement, due to the increasing cut throat competition. Startups or small companies with limited resources are investing in chatbot development to handle customer queries and make recommendations. Take yourself decades back and remember how we used to see those high-tech movies and dream of having the same technology in our hands or how to use a bot? That dream and thought has come true in today’s technological environment. ![]()
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